Warranty
All products sold by NordicLi are covered by a manufacturer warranty from Optonica LED. The warranty period is listed in the technical specifications on each product page — typically:
- 2 years for LED bulbs, indoor and outdoor luminaires
- 3 years for selected professional products (e.g. street lights)
- 5 years for selected premium ranges where stated
What the warranty covers
Manufacturing and material defects that appear during normal, intended use — for example, a light that stops working, flickers permanently or loses a significant part of its light output well before its rated lifespan.
What it does not cover
- Damage caused by incorrect installation, wrong supply voltage or use outside the rated conditions (e.g. an IP20 indoor light installed outdoors)
- Normal ageing, gradual lumen depreciation within the rated values
- Mechanical damage after delivery
Making a claim
Contact us with your order number, a description of the fault and a photo or video if possible. We will handle the claim with the manufacturer and repair, replace or refund the product.
The warranty does not limit your statutory rights under EU and Estonian consumer law, including the 2-year legal conformity period for consumer goods.